Frequently Asked Questions
Everything you need to know about shopping at Bonkers
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy?
We offer a 30-day hassle-free return policy. Items must be in their original packaging and unused condition to qualify for a full refund.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I change or cancel my order after it's been placed?
Orders are processed quickly, but we have a 1-hour window for changes or cancellations. Please contact our support team immediately if you need to modify your order.
Are your products covered by a warranty?
Most of our electronic and home goods come with a 1-year manufacturer's warranty. Please check the specific product page for individual warranty details.
