Returns & Exchanges
At Bonkers, we want you to be completely thrilled with your purchase, but if something isn't right, we offer a hassle-free 30-day return policy. Simply ensure items are in their original condition and packaging to qualify for a full refund or exchange.
Initiate Your Request
Log into your Bonkers account or visit our returns portal with your order number and email address to select the items you wish to return.
Package Your Items
Securely place the items in their original packaging, ensuring all tags are attached and the product is unused.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing